Complete Student Care
TimelyCare is a student-centered platform that is designed for digital natives. Our comprehensive solution offers on-demand access to mental health and medical care and a diverse, culturally competent provider network.
Whether students require medical care or mental health support, our Virtual Clinic offers on-demand care and scheduled appointments with a diverse network of carefully selected providers.
Students may schedule appointments with the providers of their choice, at times that work for them, typically within 7 days.
Virtual visits coordinated through campus counseling center, with treatments limited to non-controlled substances.
Care coordinators can help students make the right care decisions before and after a meeting with a provider.
On-demand self-care content designed to foster a sense of calm in students, including yoga, meditation, and conversations on topics from healthy relationships to the importance of rest.
Scheduled Medical Care
Students can schedule appointments and seek treatment for over 120 common issues including women’s health, allergies, cold & flu, and dermatology.
Personal health coaching for students that supports lifestyle changes, healthy habits, and the transition from home to campus life.
Faculty and Staff Support
A dedicated phone line for your faculty and staff to reach our care team for guidance and support for students in distress.
Our student-centered platform offers the virtual health and self-care resources that your students need, and it’s designed to seamlessly integrate with your campus and IT ecosystem.
Integrated with Your Campus
A Proven Process for Success
We start by evaluating your organization’s goals, pain points and student population.
Program DesignTogether, we identify the program features that meet your students’ physical and mental health needs.
Program MarketingOur student marketing efforts enhance your existing campus promotions and are customized to meet your program and institution needs.
Your virtual health program will be up and running and integrated with on-campus health services in as few as 60 days.
Expert SupportA dedicated client success team will evaluate program performance and offer smart recommendations that turn insight into action.
A Provider Network for Your Diverse Student Population
Culturally CompetentOur care network includes Hispanic, Asian, Black, Latinx, African, Catholic, Protestant, Jewish, and Muslim providers. 60% identify as BIPOC and all are trained to be sensitive to race, socioeconomic status, LGBTQIA+, gender, sexual orientation, and the impacts of inequality in healthcare.
Rigorous TrainingWe choose our providers based on experience and follow NCQA credentialing standards. Our training process ensures providers are well-versed in student health issues and develop a “webside” manner for a better telehealth experience. Providers follow evidence-based, clinical care guidelines that support a wide variety of encounters, and are verified through the National Practitioner Data Bank (NPDB).
Quality AssuranceOur goal is to provide quality of service for every telehealth encounter. TimelyMD’s Quality Assurance Program (QAP) is organization-wide and designed to monitor, evaluate, and measure outcomes to improve the quality of care delivered to our patients.
How TimelyCare Works
Your Thriving Campus Starts Here
TimelyCare is the leading higher education telehealth platform that provides a total health and well-being solution for your campus. We’ve crafted technology focused on students and unique for higher-education enrollment and privacy requirements. Plus TimelyCare aligns with your existing campus health resources to support engagement and retention.